Job alert: White Rose Forest Delivery Support Officer

1 May 2024

Job Title: White Rose Forest Delivery Support Officer

Location: North and West Yorkshire. Working from home with occasional meetings in different locations in West and North Yorkshire.

Contract type: Fixed term contract until March 2026

Salary: £29,777 – £31,364 dependant on experience

Hours: Full time, 36 hours per week

Closing date: Sunday 12 May 2024

It is an exciting time to work with the White Rose Forest. From protecting our natural environment to improving the health and wellbeing of our local communities and mitigate against the impacts of the climate emergency, the role of England’s Community Forests and tree planting has never been more important. The White Rose Forest is also helping to deliver the larger Northern Forest project from Liverpool to the Yorkshire coast.

We have support and funding in place from across local and national Government and our respective partnerships, and we have set ambitious targets to plant millions of trees across our part of Yorkshire over the next few years.

To help us achieve these targets we are now recruiting a Delivery Support Officer to support our tree planting and woodland creation work with landowners and communities across North and West Yorkshire.

In this newly created role, you will join a friendly, hard-working, and dynamic team who are passionate about trees and woodlands and the multiple benefits they bring.

A key part of this role will be to collate, analyse, produce and present information on the delivery of the programme, including internal and external reporting. You will be required to use the Microsoft suite of applications and specialist software packages.

You will undertake reviews of data completeness and quality, completing any housekeeping and liaising with team members and external stakeholders to resolve issues, ensuring that good quality, relevant and timely information is available to demonstrate programme delivery and inform effective decision making.

You will help to identify opportunities for improvement to systems and processes (including automation) and support the implementation of agreed changes, working with the GIS & Data Manager and delivery team colleagues.

The primary focus of the Delivery Support Officer role will be to provide support to the Programme Manager and team of Project Managers and Project Officers in the woodland creation team, but they will also work flexibly with colleagues across the wider team as needed (e.g. communications, contracts and grants, GIS and data, planning etc).

To be successful within the role, you will require sound, previous experience within a similar project support role, with demonstrable experience of effectively working as part of a multi-disciplinary team across different technical areas.

Excellent communication skills, both written and verbal, are a must. You will also be required to have high level analytical and numerical skills to evaluate and interpret data to produce clear reporting.

The Delivery Support Officer, as with all members of the central WRF team, will work from home without an office base, however, there is the requirement to attend locations spread across North and West Yorkshire as required by the needs of the organisation. You will therefore require a driving licence, or the ability to travel to such locations.

In return, during your time with WRF, you will receive a competitive rate of pay, 33 days annual leave each year (including bank holidays), enhanced sick pay provisions, enrolment into the pension scheme plus other benefits, including working with an experienced and passionate team.

Please email with your full CV and a covering letter detailing why you are interested in the role or to request the full job description. The closing date for applications is 12th May 2024 with anticipated interview dates from w/c 20th May 2024.

We are an equal opportunities employer and welcome applicants from all sections of the community.

Main duties of the post will include:

1. To administer the monitoring, analysis and reporting of the WRF delivery programme of tree planting and woodland creation projects, ensuring team members and external stakeholders have accessible, up to date, high quality performance information.

2. To work with team members and external stakeholders to ensure data completeness and quality, taking action as required to investigate, understand and resolve any issues.

3. To provide additional capacity, when needed, to support Project Managers and Project Officers with the development and delivery of individual tree planting and woodland creation projects (e.g. completion of mapping & project documentation).

4. To support the Programme Manager with the management of the tree planting and woodland creation delivery team (e.g. arranging team meetings, work planning).

5. To identify opportunities for continuous improvement in processes and systems.

6. To provide high quality organisational and administrative support to colleagues across the WRF core team, in line with organisational priorities and workload.

7. To undertake informal and formal training as agreed

8. To travel throughout North and West Yorkshire as required


Experience and Knowledge

  • Qualified to NVQ Level 4, or equivalent, preferably in relevant subjects (or proven relevant experience)- essential
  • A degree or professional qualification in a related field – desirable
  • Experience in a data management, project support, performance or technical administrative role (or similar) – essential
  • Experience of working as part of a multi-disciplinary team, working across different technical disciplines/areas – essential
  • A passion for trees and woodlands, with an understanding of the multiple benefits they bring – desirable
  • Experience of working in the environmental sector – desirable

Skills and personal attributes

  • Excellent organisational skills and attention to detail – essential
  • Excellent analytical and numeracy skills, with the ability to evaluate / interpret data and produce clear reporting – essential
  • Strong IT skills, with significant experience of using Excel, Word and PowerPoint, and aptitude to learn/use applicable bespoke software packages (e.g. GIS etc) – essential
  • Excellent customer service skills, comfortable and confident working professionally with a wide range of people – essential
  • Good project management skills, with the ability to multi-task, problem solve and monitor/report on progress – desirable
  • Takes a proactive approach to managing and prioritising a busy workload and is resilient under pressure – essential
  • Good written and verbal presentation skills – essential
  • Able and willing to work independently using own initiative, while also valuing being part of a team – essential
  • Proficient in organising and providing support to meetings, workshops and events – desirable
  • Able to work flexibly to support the needs of the team – essential
  • Ability to travel independently to different locations within North and West Yorkshire as required – essential
  • A full, clean current driver’s license – desirable